“Guests come to a bar for the experience, and it’s our role to create a deeper connection with them. When you have a regular guest and know what they like to drink, you begin to build a relationship. Simply asking, ‘How was your day?’ or ‘What’s on your mind?’ can turn an ordinary guest into a VIP,” says Cassandra Eichoff, Director of the European Bartender School in Cape Town.
Luca Cerqueglini: After years of planting seeds, I’m finally reaping the rewards. But I’m still hungry
From working in a factory and hospitality in Malta to becoming one of the Czech Republic’s leading bartenders. Luca Cerqueglini talks to VisitChef about his journey, five attempts at World Class, his...
